Terms of service

Welcome to Jewel Katha,

By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Continued use of the website after changes constitutes acceptance of the revised Terms.

2. Products and Descriptions

  • We strive to display product images and descriptions as accurately as possible. However, actual colors and details may vary slightly due to lighting and screen settings. 
  • Jewel Katha sources jewelry from wholesalers and does not design its own products.
  • Product availability is subject to change without notice.

3. Pricing and Payments

  • All prices are listed in INR unless stated otherwise.
  • Prices may change without prior notice.
  • We reserve the right to cancel orders in case of incorrect pricing or stock unavailability or at discretion.
  • Payments are processed securely through third‑party payment gateways.

4. Order Acceptance and Cancellation

  • Order confirmation does not guarantee acceptance.
  • We reserve the right to cancel or limit quantities at our discretion.
  • Customers may request cancellation before the order is shipped.

5. Shipping and Delivery

  • Shipping timelines are estimates and may vary.
  • We are not responsible for delays caused by courier partners, natural events, or incorrect  addresses.
  • We conduct thorough quality checks before dispatch. However, in case the product is damaged by a third party during transit, we will replace the item. The issue must be reported within 48 hours of delivery.

6. Returns and Refunds

  • Please refer to our **Return & Refund Policy** for detailed terms.

7. Intellectual Property

  • All website content, including images, logos, text, and designs, are the property of Jewel Katha and may not be used without permission.

8. User Conduct

  • You agree not to misuse the website, including attempting to hack, upload malicious content, or violate laws.

9. Limitation of Liability

  • Jewel Katha shall not be liable for indirect, incidental, or consequential damages.

10. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

For questions about these Terms:

Jewel Katha

Email: meghavasani@jewelkatha.com

Phone: 9920934380