Returns & Refund Policy

1. Returns Policy

• We accept returns even if the customer changes their mind.
• Return requests must be raised within 48 hours of delivery.
• The product must be unused, in original packaging, and in resalable condition.
• Customers are responsible for securely packaging the product for return.

2. Refund Policy

• For approved returns due to change of mind, the payment gateway charges will be deducted from the total amount.
• The remaining amount will be either:
• Credited back to the original payment method, or
• Provided as a coupon code for future purchases, as per customer preference.
• For verified damaged products during transit, we offer replacement only.
• In rare cases where a replacement is not possible due to stock unavailability, a refund or store credit may be offered at our discretion.
• Refunds (if applicable) will be processed within 7–10 business days after receiving and inspecting the returned product.

3. Contact Us

For return or cancellation queries:

Jewel Katha
Email: meghavasani@jewelkatha

Phone: 9920934380